Privacy Policy

Welcome to 3DP TECHNOLOGY LLP (“Company”, “we”, “our”, or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website and purchase our products.

1. Information We Collect

We may collect the following information when you use our website:

Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Payment Information (processed securely through third-party payment providers)

Technical Information

  • IP Address
  • Browser Type
  • Device Information
  • Website Usage Data
  • Cookies and Tracking Technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve website performance and user experience
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Respond to customer inquiries

3. Payment Security

All payments are processed through secure third-party payment gateways. We do not store or have direct access to your complete credit card, debit card, UPI, or banking information.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with:

  • Shipping and logistics partners
  • Payment gateway providers
  • Legal authorities when required by law
  • Service providers assisting in website operations

All third parties are required to protect your information appropriately.

5. Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic
  • Enhance user experience

You may disable cookies through your browser settings; however, some website features may not function properly.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Complete transactions
  • Provide customer support
  • Meet legal, accounting, and regulatory requirements

7. Data Security

We implement reasonable security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.

8. Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your information where legally permitted
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

9. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

We encourage users to review the privacy policies of third-party websites before sharing information.

10. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

12. Contact Information

For questions regarding this Privacy Policy, please contact:

3DP TECHNOLOGY LLP

Address:
Shop No. 1018-1019, KBC Building, 10th Floor,
Opp. Abhishek Arcade, Yogi Chowk,
Surat, Gujarat – 395010, India

Phone: +91 74055 56710

Email: 3dptechnolog@gmail.com

Business Hours:
Monday – Saturday
10:00 AM – 7:00 PM IST