Payment Policy

At 3DP TECHNOLOGY LLP, we are committed to providing a secure and seamless payment experience for our customers. Please read this Payment Policy carefully before making a purchase on our website.

1. Accepted Payment Methods

We accept the following payment methods:

  • UPI (Google Pay, PhonePe, Paytm, BHIM, etc.)
  • Credit Cards (Visa, MasterCard, RuPay, American Express)
  • Debit Cards
  • Net Banking
  • Wallets (where available)
  • Other payment methods offered through our payment gateway

All payments are processed in Indian Rupees (INR).

2. Payment Security

We use secure third-party payment gateways to process transactions.

  • All payment information is encrypted and transmitted securely.
  • We do not store your complete card details, UPI credentials, banking passwords, or sensitive payment information on our servers.
  • Transactions are processed through trusted payment service providers.

3. Order Confirmation

Once payment is successfully completed:

  • You will receive an order confirmation via email, SMS, or WhatsApp (where applicable).
  • Your order will be processed only after successful payment verification.

If you do not receive an order confirmation, please contact our support team.

4. Failed Transactions

In some cases, payments may fail due to:

  • Bank authorization issues
  • Network connectivity problems
  • Incorrect payment details
  • Technical issues with the payment gateway

If an amount is deducted but the order is not confirmed:

  • Please wait for 24–72 hours.
  • Most failed transactions are automatically reversed by the bank or payment provider.
  • If the issue persists, contact our support team with transaction details.

5. Pricing

  • All prices displayed on the website are in INR (₹).
  • Prices may be updated or changed without prior notice.
  • Applicable taxes, shipping charges, or additional fees (if any) will be displayed during checkout.

6. Fraud Prevention

To protect customers and prevent fraudulent activity:

  • We reserve the right to verify payment and order details.
  • Orders suspected of fraud, misuse, or unauthorized transactions may be cancelled.
  • Additional verification may be requested before order processing.

7. Refunds

Refunds, if applicable, will be processed according to our Return & Refund Policy and Cancellation Policy.

Approved refunds will be credited to the original payment method used during the purchase.

Refund processing times may vary depending on the bank or payment provider.

8. Contact Information

For payment-related questions or concerns, please contact:

3DP TECHNOLOGY LLP

Address:
Shop No. 1018-1019, KBC Building, 10th Floor,
Opp. Abhishek Arcade, Yogi Chowk,
Surat, Gujarat – 395010, India

Phone: +91 74055 56710

Email: 3dptechnolog@gmail.com

Business Hours:
Monday – Saturday
10:00 AM – 7:00 PM IST