Privacy Policy

Last Updated: 30 June 2026

At 3DP TECHNOLOGY LLP, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, fill out a form, or contact us, we may collect:

  • Full name
  • Phone number
  • Email address
  • Billing address
  • Shipping address
  • Order details
  • Payment-related transaction details
  • GST or business details, if provided by the customer

Technical Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on the website
  • Cookies and tracking data

2. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders
  • To confirm payments and transactions
  • To provide customer support
  • To send order updates, invoices, and delivery information
  • To handle returns, refunds, cancellations, or replacements
  • To improve our website, products, and customer experience
  • To prevent fraud, misuse, or unauthorized activity
  • To comply with legal, tax, accounting, and regulatory requirements

3. Payments and Transaction Security

We may use trusted third-party payment gateways to process online payments securely.

We do not store complete debit card, credit card, UPI, net banking, or sensitive payment information on our website. Payment information is processed through secure third-party payment providers as per their own security standards and privacy policies.

4. Shipping and Delivery Partners

To deliver your order, we may share necessary information with courier, logistics, or shipping partners, including:

  • Customer name
  • Phone number
  • Delivery address
  • Order package details

This information is shared only for order fulfilment and delivery purposes.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve browsing experience, remember preferences, analyze website traffic, and support marketing or advertising activities.

You may disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.

6. Marketing Communication

With your consent or based on your interaction with our website, we may send you updates, offers, product information, or service-related communication through email, SMS, WhatsApp, or phone.

You may request to stop receiving marketing communication by contacting us.

7. Data Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share your information only with:

  • Payment gateway providers
  • Courier and logistics partners
  • Website hosting and technical service providers
  • Legal, tax, or regulatory authorities when required
  • Internal team members for customer support and order processing

8. Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no online platform or electronic storage system is 100% secure. Customers are advised to use strong passwords and avoid sharing account details with others.

9. Data Retention

We may retain customer and order information for as long as required for business, legal, tax, accounting, warranty, support, or regulatory purposes.

10. Customer Rights

Customers may contact us to:

  • Request access to their personal information
  • Request correction of inaccurate information
  • Request deletion of personal data, where legally possible
  • Raise concerns about privacy or data usage
  • Opt out of marketing communication

11. Third-Party Links

Our website may contain links to third-party websites, payment gateways, courier tracking services, or external tools.

We are not responsible for the privacy practices, content, or security of third-party websites. Customers should review their respective privacy policies before using those services.

12. Children’s Privacy

Our website is intended for general customers and businesses. We do not knowingly collect personal information from children under the age of 18 without parental or guardian consent.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated date.

Continued use of the website after changes means you accept the revised Privacy Policy.

14. Contact Us

For privacy-related questions, requests, or concerns, please contact:

3DP TECHNOLOGY LLP

Address:
Shop No. 1018–1019, KBC Building, Street 1, Om Nagar, Parvat Patiya, Surat, Gujarat 395010, India

Phone:
+91 74055 56710

Email:
3dptechnolog@gmail.com

Business Hours:
Monday – Saturday
10:00 AM – 7:00 PM IST