Ordering & Products

What kind of 3D printing products do you offer?

We offer 3D printers, resins, FEP films, LCD screens, and essential accessories for hobbyists, businesses, and professionals.

Do you sell original branded products?

Yes, we only offer genuine, high-quality 3D printing products with verified performance.

Can I get help selecting the right product for my needs?

Absolutely! Our expert support team can guide you in choosing the right printer, resin, or accessory. Contact us anytime.

Shipping & Delivery

Do you offer free shipping?

Free Shipping is available on all orders with no minimum purchase required. Enjoy hassle-free delivery without any additional cost.

How long does delivery take?

We offer next-day dispatch for in-stock items. Delivery times vary by location but are typically within 2–5 business days.

Returns & Refunds

What is your return policy?

Products can be returned within 14 days if they are unused, in original packaging, and defective or damaged.

How do I request a return or refund?

Email us at [email protected] with your order number and issue details. We’ll guide you through the return process.

Who pays the return shipping cost?

Customers cover return shipping unless the item is defective or damaged upon arrival.

When will I receive my refund?

Refunds are processed within 10–15 business days after product inspection and approval.

Technical Support & Assistance

Do you provide technical support after purchase?

Yes, our expert 3D printing team is available to help you with product setup and troubleshooting.

Is there any warranty on your products?

Yes, most of our products come with manufacturer warranty. Please refer to individual product pages for exact warranty details.

Payments & Security

What payment methods do you accept?

We accept all major payment methods including credit/debit cards, UPI, and bank transfers.

Is my online payment secure?

Yes, we use secure encrypted payment gateways to ensure your transactions are safe.